// Support // uplink
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a channelSizing, an order, a warranty repair: write and the team replies within one working day.
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Kelvin HQ
Support
Sizing, an order, a warranty repair: write to us or call. We answer within one working day.
Monday to Friday, 09:00 to 18:00 CET.
Kelvin HQ
Bahnhofstrasse 1
3920 Zermatt, Switzerland
T: +41 00 000 00 00
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// Before you write
Quick answers
Each unit is rated for the lowest temperature it keeps you comfortable at while moving, over a base and a mid layer. Standing still, add ten degrees.
Cut roomy so a mid layer fits underneath. Take your usual size for layering, or one down for a closer fit. Every product page lists the chest and length per size.
Two to four working days in Europe, five to seven elsewhere. Orders over €500 ship free; below that, tracked delivery is €15.
Yes, within 30 days of delivery, unworn and with its tags. Returns are free and your refund lands within five working days of the unit arriving back.